We are committed to protecting and respecting your privacy. The policy also applies to our website This Privacy and Cookie Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. If you have any questions about this Privacy and Cookie Policy and/or the processing of your personal data under the General Data Protection Regulation, you can reach us by email at info@palearning.uk.
We review this Privacy and Cookie Policy regularly. Occasionally we may need to make changes or additions to the Privacy and Cookie Policy that may affect how we handle your data. We will post new versions of this on our website. We may also notify you of changes to this Privacy and Cookie Policy by email.
Information Commissioners Office Registration Reference: ZA506378
Purpose for processing
To administer and provide educational services;
To send communications to you;
To carry out our obligations arising from any contracts entered into between you and us;
To prevent fraud and other prohibited or illegal activities;
To meet legal and regulatory requirements;
To notify you about changes to our services, including contacting you by email, telephone or post; and/or;
To create records of qualification assessments and meetings otherwise, as disclosed to you at the point of collection.
Legal basis for processing:
We will only use your personal data when the law allows us to.
We will use your personal data when you have given clear consent for us to process your personal data for a specific purpose (Basis: Art 6(a) GDPR).
We will use your personal data where we need to perform a contract we have entered into with you (Basis: Art 6(b) GDPR).
The kind of information we hold about you:
We may collect and process the following data about you:
Information that you may provide: by filling in forms on the website; on forms or documents you send to us by post or email. This includes information provided at the time of registering for a course or requesting further services whether on-line or by post or telephone. Such information may include your name, age, postal and email addresses, telephone number, national insurance number, qualifications and photograph.
Details of transactions you carry out through the website and of the fulfilment of your requests.
Details of your visits to the website including, but not limited to, traffic data, location data, weblogs and other communication data and the resources that you access.
We operate in accordance with the General Data Protection Regulation (GDPR) in respect of any personal information you may supply, e.g. name, address, e-mail, National Insurance number, photograph etc.
If you are a user with general public and anonymous access, the Site does not store or capture personal information.
Processing
The details we hold about you may be updated or removed, and further information about qualifications you hold and the like, may be added to the data we store.
How is your personal information collected?
We collect personal data about you through your applications for registration onto training courses or qualifications, during qualification assessments, during meetings and when you give us specific consent to receive marketing information, and data that is available in the public domain. This is collected online, by email, by post, by filling in a form or by telephone.
The recipients or categories of recipients of personal data
We may share your personal information with Awarding Organisations for the purposes of the award of a qualification. We may also disclose your personal information to third parties:
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation. Except as described above, we will not disclose your personal information to third parties for their own marketing purposes unless you have provided consent.
Retention period and criteria used to determine the retention period:
All training and qualification delegate personal data will be permanently deleted or destroyed 3 years after the qualification or training course has been completed.
All marketing information will have an ‘opt out’ or ‘unsubscribe’ for recipients if you opt out of any of our marketing lists, we will delete your personal information and not send that communication to you again unless you give us consent.
Your rights
You have the right to request access to your personal data and correction or erasure of your personal data. You also have rights to restrict the processing of your personal data or to object to processing in certain circumstances. You also have the right to request the transfer of your personal data to another party.
Where our processing is based on your explicit consent to our processing, you have the right to withdraw such consent.
Consequences of failure to provide personal data
Your provision of personal data to us is a requirement necessary for you to register with us to receive our educational services. If you fail to provide certain information when requested, we may not be able to process your admission on the course.
Cookies
A cookie is a small piece of data sent from a website and stored in the user’s web browser while the user is browsing. Cookies were designed to be a reliable mechanism for websites to remember information or to record the user’s browsing activity (clicking particular buttons, recording which pages were visited in the past).
Like a lot of websites today, this website uses cookies as part of the Login process, that is, if the ‘remember me’ checkbox is ticked a cookie will be saved on to the device to store their login details.
When you access the Sites, some information in the form of a “cookie” or similar file may be automatically downloaded to your computer. This helps us to enhance the on-line experience of visitors to the Site. If you do not want cookies sent to or stored on your system, most Internet browsers will allow you to delete or block cookies from your computer hard drive, prevent them from being stored or signal a warning before a cookie is stored. You should refer to your browser instructions or help screen to learn more about these functions. However, please note that if you use your browser settings to delete or block cookies you may not be to access all or parts of the Sites. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon you visit the Site.
If you continue to use the Site, you agree to our use of cookies.
This means that your session will be tracked, but you will not be identified. We use cookies to track the pages that you visit on the Site and to ensure that you do not see the same information repeatedly. We may also collect non-personal information, such as number of Site visits and tracking patterns of page viewing, to monitor the performance of the Site and make improvements to it.
Changes to our Privacy and Cookie Policy
Any changes we may make to our Privacy and Cookie Policy in the future will be posted on the website and, where appropriate, notified to you by e-mail.
GDPR Privacy and Cookie Policy Effective Date: 10th March 2019